Refund & Cancellation Policy
Thanks for purchasing a Fitness package with Combat Kinetics.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 7 calendar days to request a cancellation of a package you have purchased.
Your fees will be refunded to you as per the terms below.
Once we receive your cancellation request we will review the reasons for cancellation. Valid reasons include: duplicate or mistaken transaction, moving to a city where Combat Kinetics membership cannot be transferred; health issue verified by medical practitioner.
If your cancellation is approved, we will initiate a refund to your credit card (or original method of
payment). You will receive the credit within 7 working days, depending on your card issuer’s policies.
Deferment of Services
In the event you are ineligible for a refund, you may be eligible to defer your membership up to 6 months from the date of purchase.
Given the COVID-19 pandemic conditions, Combat Kinetics clubs are subject to government orders regarding operation. In the event classes are suspended due to lock down, membership fees paid will not be eligible for refunds or cancellation (outside of 7 days from date of purchase). All memberships affected by COVID-19 lock downs or other government mandated closure of businesses will be put on hold indefinitely, till such time classes can resume. Please check with Combat Kinetics trainers if virtual classes are available.
If you have any questions on cancellations, refunds or service interruptions, please contact us at firstname.lastname@example.org or call us on +919791158888.